Shipping Policy

Shipping Policy – Perifecta Industries

Perifecta Industries is committed to delivering your orders efficiently and securely, ensuring your products reach you on time and in perfect condition.

1. Order Processing Time

  • Sample Orders: 3–5 business days

  • Bulk Orders / Inquiries: 1–2 weeks, depending on order quantity and complexity

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation email once processing begins.

2. Production Time

  • After processing and approval, production typically takes:

    • 3–5 business days for standard/sample orders

    • 1–2 weeks for bulk or highly customized orders
      (Production time may vary depending on order complexity and current demand.)

3. Shipping Methods and Charges

  • Standard Shipping Only: All shipping charges are borne by the customer.

  • We ship via:

    • DHL, UPS, FedEx, Pakistan Post

    • Road transport

    • Sea freight or By Air (for large/bulk orders)

  • Customers may appoint their own freight forwarder to handle shipping.

    • Important: If you use your own freight forwarder, Perifecta Industries is not responsible for shipping delays, losses, or product delivery.

    • If the Perifecta Industries arranges shipping, Perifecta Industries will be responsible for timely delivery to the carrier.

  • We operate on all shipping terms, including DDP, EXW, and FOB, and accommodate all shipping methods and ways.

4. Shipping Confirmation and Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking details to monitor your shipment until it arrives.

5. International Shipping

  • We ship worldwide from Sialkot, Pakistan.

  • International shipping times may vary due to customs processing, shipping method, or local postal services.

  • Customers are responsible for any customs duties, taxes, or additional fees applied by their country’s regulations.

6. Delays and Unforeseen Circumstances

  • Delivery timelines are estimates only.

  • Delays may occur due to weather, customs, carrier issues, or unforeseen circumstances.

  • Perifecta Industries is not liable for delays caused by external factors beyond our control.

7. Shipping Address Accuracy

  • Customers must ensure all shipping details are accurate.

  • Perifecta Industries is not responsible for delayed or lost shipments due to incorrect information.

8. Lost or Damaged Items

  • If your package is lost or damaged, contact us immediately at info@perfectinds.biz.

  • We will investigate and work to resolve the issue promptly.

9. Contact Information

For any shipping-related queries, please contact:
Perifecta Industries
📧 Email: info@perfectinds.biz